Beneficiary Satisfaction Survey
Please take a moment to fill out this survey
On which island did you last visit the Medicaid Office?
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Saipan
Tinian
Rota
What was the purpose of your visit?
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New or Returning Applicant
Renewal Redetermination
Pick-up Medicaid Card
Add/Withdraw a Dependent
Follow-up on Application
Were you able to complete the purpose of your visit?
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Yes
No
Is the current Medicaid walk-in hours convenient for you?
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Yes
No
Select all options that would be more convenient for you
Open on Saturdays from 7:30am - 11:30am
Open every Friday from 7:30am - 1:00pm
Extending walk-in hours to 3:30pm on Mondays thru Thursdays
How would you rate:
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Very satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Customer Service
Professionalism
Overall Experience
Please leave a comment to let us know how we can improve our operations to serve you better.
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